Users eh, who’d have them?
Users never cease to amaze me with the decisions they make. We bought, at great expense, an e-mail archiving system so we could keep our exchange systems lean mean and responsive. We went with Enterprise Vault as it was the only real player in town back then (version 5 and the KVS days, then Veritas now Symantec). Yes it is a bit clunky and probably wouldn’t be my choice if we were to pick a solution now, not just because it is Symantec but that would be a big factor. Anyway back to the users, all they have to do is leave everything as is and the Vault will drag off all the stuff more than 4 weeks old and leave a short cut in place of the e-mail, it is all pretty transparent to user, if they get a big email they can manually archive it with a couple of clicks. All simple stuff, all emails and attachments are indexed and there are some simple and more complex search methods, which are really quite quick considering the 6TB of emails and attachments we have archived, and an IE based...