The Grumpy IT Admin

Here's another weird one. Enterprise Vault, we use this for e-mail archiving. It does a reasonable job. Probably no better or worse than any similar product. A couple of days ago I noticed that there was warning that it hadn't archived anything from one of our mailbox servers for a couple of days, not big issue as there is just a couple mailboxes on there as it used for testing at the moment. I had a look at the associated task and it was stopped. Started it and it failed. Error in the event log looked something like below The Task 'Exchange Mailbox Archiving Task for EXCH' failed to log on to Exchange server 'EXCH' using mailbox 'SMTP:EnterpriseVault@symantec.local'. Please ensure the mailbox has not been hidden, that the server is running and that the Vault account has sufficient permissions on the server. I went through every conceivable setting in AD, EV and Exchange trying to work out what had happened and why it wasn't working on thi...

As we rush headlong over to Exchange 2010 (don't get me started) one of the jobs I've had to do was upgrade our Enterprise Vault to version 9.0.2, this also brings with it support for Outlook 2010 at the client end allegedly, but for now we have a 2003 Exchange environment. The first attempt at an upgrade only just managed to get out of the starting blocks before going pear shaped. I patched the server installed SQL reporting and moved the Message Queue to a different location as recommended by the Vault Deployment Scanner and after reboot we had server that was crawling along a wouldn't start the vault services. Our support company were as much use a the snowball in the Sahara. We managed to recover by going back to the just finished backups of the systems drive and all was well again. I did a copy of the server and tested everything again and was unable to replicate the problem so tried again on the live server with out doing any patching or other stuff and all was wel...